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Feb 10th 2010
Customer experience stats roundup

Here's a selection of recent customer experience related stats, taken from a range of sources: UK customer satisfaction with online retailers (ForeSee) According to the Chr ...

TAGS: Christmas | eCommerce
Nov 11th 2009
Free delivery: a christmas cracker

There was a prominent effort from online retailers to offer free delivery during Christmas 2008. John Ryder looks at last years figures in an effort to see what we can learn and ap ...

TAGS: Christmas | eCommerce |
Nov 10th 2009
Online retailers set to thrive @ Christmas

Despite Royal Mail making it more difficult for online retailers to get purchases to their customers all of the indications are that online shopping is set to thrive in the next 8 ...

TAGS: Affiliate marketing | Amazon | Christmas | eCommerce